Case Study - Chaney Enterprises

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Explore how Chaney Enteprises sped up the process of on-boarding their small business customers

chaney-enterprises

Situation

Founded in 1962 out of Gambrills, MD, Chaney Enterprises (SAFE# US70176879) provides ready-mix concrete, sand, gravel, stone, blended soils, and related construction supplies throughout the East Coast.

In a conversation with their Credit Manager, Emrick Bruce, he explained how they were not happy with the information they had on small business and it was slowing down their ability to onboard new customers with commercial credit. Specifically, he felt like he was often missing company linkages with his previous data provider.

  1. Bad data limited ability to extend credit

  2. Value was lacking from previous provider

  3. Corporate linkage information was inadequate

Solution

To maximize the value Chaney Enterprises could get from our tools, we set Bruce up with access to our self-service platform that would let him run unlimited reports on the small businesses in our network.

In addition to the features he required, score and credit limit recommendations, we set him up with access to our global database of company linkages, the ability to ask our team to run fresh investigations on any company where data is light, and a dedicated account manager whose role is to make sure he gets the most value possibly out of his relationship with Creditsafe.

Results

  1. Decrease in total cost while accessing more data

  2. Faster and better contacting decisions

  3. Increased background information on new partners

Overall Creditsafe is a great resource, staff are always available and the product is reliable. Creditsafe aides me in making decisions in order to extend commercial credit to customers. Compared to the competition I feel it's much more reasonably priced, data is accurate and more information on possible business links and principal data is readily available.

Emrick Bruce
Credit Manager, Chaney Enterprises

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